...systems architecture, networking, implementation, troubleshooting, conversions, lifecycle planning, business analysis, outsourcing...
professional IT consulting
Telephone:  604-202-9336   |    Fax:  604-272-8130   |    E-mail:  contact@tsunami.ca
professional IT consulting
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professional IT consulting
 

CU Technical and Administrative Services Corp.
& Tsunami Communications Inc.

"Tsunami's past track record with (banking) implementations, experience with the technology as well as their business knowledge added value to our business." ? Brad Best, IT Manager

CUTASC was formed when two credit unions1 joined together to form a consolidated IT services company. CUTASC currently operates computer systems, including banking, for five separate credit unions. The new organization was faced with the daunting tasks of combining and upgrading systems including the migration from the existing banking systems into one common banking system platform using FincentricTM iWealthview Banking SystemTM. As deadlines grew near, the staff at CUTASC became overtaxed with ongoing tasks and project implementation work.

Tsunami started by completing and managing the scripts for the automated scheduling software. As critical deadlines for a certification audit drew near, Tsunami anticipated the need for additional qualified resources and then proceeded to exceed the auditor's expectations.

Tsunami recognized other technology areas requiring assistance and worked with CUTASC staff to optimize the architecture design of the Microsoft Active Directory Services, networking infrastructure, data & disaster recovery and email services.

"I believe Tsunami goes the extra mile to find the best solution for our requirements." - Brad Best, IT Manager

Operating a production banking system was new to CUTASC. Training and guidance were needed for CUTASC staff to become self-sufficient.

Tsunami provided procedural documentation, production experience, implementation assistance and 7x24 on-call support to get CUTASC operational. Tsunami worked with CUTASC's production team to quickly hand off critical roles and duties to keep costs down, yet maintain business operations.

CUTASC staff and Tsunami share in the successful launch of a consolidated IT services company. The excellent ongoing relation between both CUTASC and Tsunami, have allowed both businesses to flourish.

1 Evergreen Savings CU, Northern Savings CU

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...systems architecture, networking, implementation, troubleshooting, conversions, lifecycle planning, business analysis, outsourcing...